top of page

For All your Mac Needs In Palm Beach

EXPERIENCE A BETTER SOLUTION.

APPLE CERTIFIED TECHNICIANS.

GENUINE PARTS.

VISION

We’re Here to Revolutionise The Computer Service Industry

Max Help provides expert, on-site service for all your tech troubles — professional, friendly, and affordable solutions that get you working again quickly. 

11062b_d7d7ec8719264307b821ba15771abfb4~mv2.jpg.webp

Proudly based on the Gold Coast, Max Help is your go-to destination for expert repairs and IT support on Apple products,  As part of Apple’s Independent Repair Provider program, we use Genuine Apple Parts and employ Apple Certified Technicians, ensuring your device receives the highest standard of care.

With over 15 years of hands-on experience, we specialise in fast, reliable, and cost-effective repairs for devices no longer under Apple warranty. Whether it’s a simple fix or a complex diagnostic, our mission is to help you get the most life out of your Mac—backed by genuine components and certified expertise you can trust.

Computers are an essential part of daily life, so when they stop working, slow down, or behave strangely, it can be frustrating and stressful. That’s why Max Help also provides fast, reliable IT support across the Gold Coast, Tweed Heads, and Northern NSW to get you back up and running quickly.

Our mobile Apple Certified Technicians can come directly to your home or office—often with same-day service—helping you minimise downtime and maximise productivity.

From the northern Gold Coast to Tweed Heads and Byron Bay, our friendly team offers professional, affordable support for all Mac users, speaking plain English without complicated tech jargon.

 

For trusted local IT support and genuine Apple repairs, Max Help has you covered.

✅  Mac  Repairs — for laptops and desktops

✅ Printer Setup & Troubleshooting — installation, configuration, and error fixes

✅ Wi-Fi & Network Support — setup, repair, optimisation, and troubleshooting

✅ Email & Cloud Services — account setup, syncing, and support

 Data Recovery & Backup Solutions — restore lost files and protect your data
 
✅ Hardware Repairs & Upgrades — We replace broken or damaged components, including displays, batteries, and liquid-damaged units. We also offer performance upgrades such as SSD hard drives and RAM installations.
 
✅ Software Installation & Configuration — including operating systems and peripherals
·  Virus & Malware Removal — secure and protect your devices

✅ System Cleaning & Maintenance — internal component cleaning to improve performance

Why Choose Max Help for Your IT Support?

✅ Apple Certified Technicians with years of experience

✅ Same-day mobile IT support available across the Gold Coast & Northern NSW

✅ Servicing homes, offices & small businesses

✅ Clear, honest communication — no tech confusion

✅ Covering Gold Coast, Tweed Heads, Byron Bay & surrounding areas

MacbookPro201715inchTouchBarSpace_74d9ea4a-de66-4736-a2d2-da1d98cd6b0e_3000x.jpg.webp

OUR SERVICES

Hardware

Repairs

Hardware Repairs

Max Help understands that hardware issues can be frustrating and disruptive to your daily routine.

 

That's why we offer a wide range of hardware repair and upgrade services to get your device back to working properly.

 

Our team of technicians have the expertise to diagnose and repair any hardware issue your device may be experiencing.

✅ Macbook Screen Repairs 

✅ Solid State Hard Drive Upgrades 

Macbook Battery, Trackpad & Keyboard Replacements 

Logic Board Replacements  

the mac fixer fix broken macbook screens

Liquid Damage

Accidents happen, and if your device has been exposed to liquid, it's important to take action quickly. Our technicians are trained to diagnose and repair liquid damage on all Apple products. We use specialised equipment and techniques to clean and repair any damage caused by liquid, and we will do our best to recover any lost data.

OUR SERVICES

Software

Troubleshooting

Computers are intricate systems, composed of countless files that orchestrate their operations. Occasionally, our machines can misplace these files, causing disruptions in the functionality of your programs.

Rest assured, we possess the tools necessary to optimise your system, purge unnecessary clutter, and return it to you in a state of peak performance, surpassing your expectations.

Software Troubleshooting

✅  Software Installation & Configuration — including Operating systems and peripherals

✅  Troubleshooting System Wide Issues

✅  iCloud  Sync Support

✅  Clean & Maintenance

Data Recovery & Virus Removal

Are you in a situation where you require the retrieval of deleted files in Mac OS X? Whether it's crucial business documents, cherished music, treasured photos, or essential videos, we've got you covered.

 

Have you experienced the unsettling disappearance of files or entire partitions on your Mac? Is your hard drive displaying signs of failure? Are you encountering difficulties in accessing data from an external USB drive or camera card?

Rest assured, we have the expertise and tools to assist you. We specialize in making data recovery not only possible but also efficient and effective.

IT services Gold Coast: What services does Max Help provide?

Max Help has proudly helped thousands of Gold Coast residents and businesses solve their tech problems. As a leading provider of computer repairs, Apple repairs, and IT support on the Gold Coast, our friendly, expert service has built us a reputation for reliability and quality.

Our experienced technicians specialise in Apple device repairs, including MacBook, iMac, and iPhone, covering both hardware and software issues. Whether you’re facing data loss, icloud syncing problems, or need performance upgrades like SSD and RAM installations, we have you covered.

For small businesses, schools, and creative teams in the Gold Coast region, Max Help delivers comprehensive IT support services tailored to keep your operations running smoothly. From managing multiple devices to network troubleshooting and data backup, we understand the importance of fast, effective tech solutions.

Choose Max Help — your trusted partner for computer repair Gold Coast, Apple certified repairs, and expert IT support.

What Makes Max Help Different?


At Max Help, we don’t just fix broken tech — we go the extra mile to protect and maintain your devices, helping you avoid future issues. For trusted, expert IT services on the Gold Coast, Max Help is your go-to partner.

Here’s why our customers choose us:

  • On-site and remote support — flexible service tailored to your needs

  • Apple Independent Repair Provider — using genuine Apple parts for peace of mind

  • Certified Apple Technicians — trained to deliver expert repairs and upgrades

  • Experienced IT Professionals — friendly, knowledgeable, and ready to customise solutions for you

  • Fast Response Times — we prioritise your tech emergencies to minimise downtime


     

Choose Max Help for reliable, professional, and personalised IT support across the Gold Coast and Northern NSW.

Contact

bottom of page